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Frequently Asked Questions

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  • In What US States Can I Find Data?

    Vehicle History data is available in all 50 US states along with The District of Columbia.

  • Where Do You Get Your Vehicle Data From?

    Our vehicle history information comes from various sources including state DMV’s, police records, NMVTIS, fire and insurance records, proprietary sources, and data aggregators.

  • You Mentioned NMVTIS, What is That?

    NMVTIS stands for the National Motor Vehicle Title Information System (NMVTIS), which is a database used by the American Association of Motor Vehicle Administrators (AAMVA). It is overseen by the US Department of Justice. NMVTIS is unique in that it is the only vehicle history database that all states, junk salvage yards, and insurance carriers are federally required to report data to.

  • How does VinCarHistory Work With Classic Cars? Are Vehicle History Reports Available for Them?

    VinCarHistory provides reports on Classic Cars, yes, and this includes vehicles made before 1981 with fewer than 17 character VINs. However, each state DMV varies on how far back their data goes. Should we be unable to produce data for your Classic Car, we will send an alert message to you and you won’t be charged for your report.

  • Do You Offer History Reports for Heavy Trucks, Motorhomes, RVs, and Motorcycles?

    Yes, we provide data for motorcycles, commercial vehicles, powersports and recreational vehicles, and more. We provide title and salvage loss data for motorhomes as well as for trailers, toy boxes, and campers. Please contact us if you have specific questions.

  • Do you have VinCarHistory Reports for Canadian Vehicles, International Vehicles, or Exports?

    Yes, VinCarHistory reports are available for any country and for any qualifying vehicle. Run a free record check on the “Order Report” page to make sure records are available for your vehicle.

  • What Does “Active Theft” or “Recovered Theft” Mean?

    Should your report come back with an “Active Theft” alert it means that the vehicle in question is considered stolen. Either law enforcement or an insurance business is currently looking to recover the vehicle. If the record says, “Recovered Theft” then it is a vehicle that had previously been reported stolen.

  • How Do I Know VinCarHistory is a Secure Site?

    We take your privacy and information seriously, which is why we make every effort to protect your order. We use state-of-the-art technology Secure Sockets Layer (SSL) to ensure your information is always safe. We never store your credit card information. Please visit our Privacy Policy to learn more.

  • How do I access my previously run reports?

    To access previously run reports, simply log in with your email address and password. From there, click on your VIN number of choice to access it’s report.

  • How long are my purchased reports available on the site?

    Reports are available for a minimum of 180 days from the day of purchase.

  • If I have purchased multiple reports simultaneously, where can I view my remaining credits?

    View your report credits by visiting the “My Account” page. Your balance will show up on the left side of this page.

  • Will my report credits expire?

    No. Report credits have no expiration date.

  • How do I reset my password?

    Simply click ‘Account Login’ at the top right corner of your page. From there, click, ‘Forgot Your Password?’ and add your email address to the designated box. Afterwards, you’ll receive an email with a link to change your password. If you don’t see an email in your inbox, check out your junk mail or spam folders.

  • Can I see owner names or lien holder information on my VinCarHistory report?

    We do not provide owner names or lien holder information because it is against our data suppliers’ privacy policies. It is also illegal in many states to do so.

  • Will I only be charged once?

    All charges for your reports are one-time fees. VinCarHistory is a secure site, so you’ll never have to pay monthly charges or fees.

  • How will I receive my VinCarHistory Report?

    After you’ve submitted your order, you’ll get an email with a link to your report within a few short minutes.

  • How Do I Register?

    Your account is automatically active when you purchase a report.

  • Can I view a sample history report?

    Yes, please click here to do so.

  • Is up-to-date past owner information included in VinCarHistory Reports?

    No. It is illegal to provide or display a previous owner’s name because of federal privacy laws.

  • Why does the mileage show as ‘Correct’ on my report?

    The mileage on your report may show as ‘correct’ because DMVs aren’t required to report this to NMVTIS.

  • What Happens if I don’t receive my VinCarHistory Report?

    Once you place an order, you’ll have access to a confirmation screen which then displays a direct link to your report which is online. You will also receive an email with a link to the report after a few minutes have passed. Should you not receive any email in your inbox, please check your spam or junk folder.